Helvetia Insurance

External service provider for .NET applicationsĀ 

Initial Position

To be able to deploy their own staff in planned large projects, Helvetia decided to assign the support and the maintenance of their .NET applications to an external service provider. In the course of an evaluation project, nag informatik has been chosen as this external partner.

Role nag

During a transitional period, the specific training, the deployment of support processes and the gradual take-over through our staff is carried out. Subsequently, we maintain and support the applications within the agreed budget. We also ensure a smooth operation. Changes and enhancements are operated through a change-request process. Thus, the client keeps costs under control.

Aim

1. To assure operation and maintenance

2. Cost efficiency through clear time recording and controlling

3. Improvement of the quality through dedicated deployment of our staff

4. Flexibility in case of additional requirements

Customer

In more than 150 years, Helvetia Group has grown from a number of Swiss and foreign insurance companies into a successful insurance group that does business everywhere in Europe. In 2015, Helvetia took over the former Nationale Suisse Group.